Cancellation & Refund
- If you must cancel an excursion, please notify our excursion coordinator as soon as possible.
- We will accept cancellations and offer full refunds up to 14 days prior to the excursion.
- No refunds will be given due to non-attendance, late arrivals so as not to be able to set-on, car not meeting safety standards and not being allowed to participate, or weather conditions.
- No transfer of funds will be applied to another run.
- Refunds due to documented medical reasons within 14 days may be considered.
- Ten dollar handling fee for all cancellations (due to our charges incurred).
- Cancelled 30 days or more , 100% refund minus handling fee.
- Cancelled less than 14 days — No refund with option below:
- If the run is sold out, and we are able to fill your slot from a waiting list or other signup, 100% will be refunded minus handling fee after completion of excursion.
- New Jersey Trackcar Excursions reserves the right to cancel any excursion if registration numbers fall short and run will cause financial problems for the New Jersey Trackcar Excursions , at which point, all monies will be refunded.
Wait list
When the excursion is sold out and we receive your payment for the excursion, we will place you on a wait list and notify you via email about your place in the queue. If the status queue changes, we will notify you as well. If you wish to be dropped from the wait list, we will send you refund based on the cancellation and refund policy.
Excursion Fees
The excursion fees are based on the set price from the host railroad, number of registrations, pilots required, and including fees for insurance certificate, Porta John rental, mail stamps, and excursion advertisement. We try to keep the excursion cost down so that everyone will have opportunity to operate their railcars and to enjoy a day on the rails.
Mentoring
All NARCOA rules and requirements for mentoring are strictly enforced. You must have a current NARCOA rules certificate card and a current NARCOA insurance card to be mentored. Mentoring will only be done on designated excursion with prior arrangements with the excursion coordinator.
Home built, heavily modified railcars or large railcars
Any of these railcars must meet NARCOA and railroad equipment standards, and be inspected and approved by the excursion coordinator prior to excursion start. You will not be permitted to participate in the excursion, if your railcar has not passed the inspection.
Children
Some railroads do not permit children on their railroads. Please read descriptions of each excursion carefully before register the excursion. However, well behaved children over 10 years old are always welcome. They are required to observe the NARCOA rules as well as to wear safety vests and hard soled over the ankle shoes. It is your responsibility to watch and manage them.